Press Releases
Service Credit Union Adds Blue Sage Closing Agent Portal to Streamline Mortgage Closings
Service Credit Union Adds Blue Sage Closing Agent Portal to Streamline Mortgage Closings
Englewood Cliffs, NJ. – December 16, 2025 – Blue Sage Solutions, a leading provider of cloud-based digital lending technology, announced today that longtime retail customer Service Credit Union has added Blue Sage’s Closing Agent Portal to its Digital Lending Platform to streamline collaboration and accelerate the mortgage closing process.
Service Credit Union, the largest credit union in New Hampshire with more than $6 billion in assets serving more than 375,000 members, has relied on the Blue Sage Digital Lending Platform since 2023 to power its mortgage lending processes. Now, with the addition of the Closing Agent Portal, the credit union is enhancing collaboration with settlement agents, improving communication and delivering a more efficient and transparent closing experience for its members.
The Closing Agent Portal is an integrated extension to the Blue Sage Digital Lending Platform that allows lenders and settlement agents to collaborate seamlessly throughout the closing process.
Key capabilities of the Closing Agent Portal include:
- Real-time fee collaboration—Lenders and settlement agents can align and reconcile fees instantly, reducing errors and delays.
- Smart document and condition management—Agents can download lender-generated closing packages, upload completed documents, and satisfy conditions in one place.
- Secure communication—Built-in messaging and notes ensure full transparency and traceability throughout the closing process.
- Seamless integration—Automatically synchronizes with the Blue Sage Digital Lending Platform to keep all data and workflows aligned.
- Intuitive design—A clean, browser-based interface helps settlement agents complete tasks quickly and confidently.
“At Service Credit Union, our goal is to make every step of the mortgage process as smooth and stress-free as possible for our members,” said Rob Derrickson, VP Residential Lending, Service Credit Union. “The Settlement Agent Portal helps us strengthen communication with our settlement partners, speed up closings and ensure that members get to the closing table with confidence and ease.”
“Service Credit Union has been a valued partner for many years, and we are excited that they are expanding their use of our platform with the Settlement Agent Portal,” said Carmine Cacciavillani, CEO and founder of Blue Sage Solutions. “By leveraging both the Digital Lending Platform and Settlement Agent Portal, Service Credit Union continues its commitment to providing members with fast, secure and transparent mortgage lending.”
About Service Credit Union
Service Credit Union is dedicated to providing a banking experience that improves our members’ lives and the communities in which they live. Established in 1957 to provide affordable credit to the Pease Air Force Base community, and now one of the largest credit unions in New England, with over $6 billion in assets and 50 branch locations in the New England region and Germany, we continue to provide a better future to our members all over the world. To learn more about Service Credit Union, please visit servicecu.org.
About Blue Sage Solutions
Blue Sage is a leading provider of innovative, cloud-based digital mortgage technology for the mortgage industry. The company’s Digital Lending Platform provides end-to-end functionality for the entire lending and fulfillment process, regardless of channel, while delivering a superior experience for every borrower. The Blue Sage Digital Servicing Platform enables financial institutions to modernize their servicing operations, reduce costs, and ultimately attract and retain more borrowers. All Blue Sage technologies are 100% browser-based, equipped with mobile applications, and delivered through a secure, fully-managed cloud service. Blue Sage Solutions is headquartered in Englewood Cliffs, New Jersey. For more information, visit bluesageusa.com.
Blue Sage Press Contact
Amanda Gonzalez
Campbell Lewis Communications
M: 201.887.1683
Service Credit Union Press Contact
Jeff Ventola
Service Federal Credit Union
P: 603.559.2942
